One Hour Heating & Air Conditioning Franchise – The #1 HVAC Brand in the U.S.

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About One Hour Heating & Air Conditioning


Liquid Capital: $75,000

Net Worth Requirement: $150,000

Franchise Fees: $43,000

Royalty: 6%

Training and Support: Yes

Home Office: Columbia, MD

CEO: Lance Sinclair

One Hour Heating & Air Conditioning

Investement Range $71,000 - $184,800


One Hour Heating & Air Conditioning is the #1 largest HVAC service provider in the United States, offering essential heating, cooling, and indoor air quality services. Since beginning franchising in 2003, One Hour Heating & Air Conditioning has established itself as a leader in the home services industry with over 385 franchise units and 28 company-owned locations. The brand is known for its “Always on Time or You Don’t Pay a Dime!” satisfaction guarantee, providing trusted services that keep homes comfortable year-round.

Why Choose One Hour Heating & Air Conditioning?

Established Leadership in HVAC Services
With over two decades of experience, One Hour Heating & Air Conditioning has built a strong reputation for delivering high-quality HVAC services. Franchisees benefit from a proven model that offers maintenance, installation, and repair services for residential and light commercial clients.

Comprehensive Support and Training
Franchisees receive extensive training through the Success Academy, which provides courses for all roles, from dispatchers to technicians to owners. Training is available both in person and through over 200 remote modules. Ongoing support includes guidance from a dedicated Franchise Business Consultant and access to peer-to-peer owner networks.

Diverse Revenue Streams
The franchise offers a variety of services, including HVAC maintenance, equipment repair and replacement, duct cleaning, and indoor air quality services. Franchisees also benefit from high-margin private label products that increase profitability and reduce price competition.

Innovative Technology and Operations
Franchisees utilize the OpX® System, a fully integrated software that handles everything from dispatching and marketing to finance. The system includes Successware, a robust software suite that streamlines business operations and enhances customer service efficiency.

Recession-Resistant and Essential Service
As an essential service, HVAC maintenance and repair are always in demand. Unlike other industries, the need for heating and cooling services remains steady regardless of economic conditions, offering franchisees a stable and resilient business model.

Ideal Franchisee Profile

  • Willingness to Follow a System: Success with One Hour Heating & Air Conditioning comes from adhering to proven processes.
  • Strong Leadership Skills: Able to manage teams, provide guidance, and maintain high service standards.
  • Sales and Management Experience: Familiarity with business management and customer acquisition.
  • Customer-Centric Approach: Passionate about delivering excellent service and building lasting relationships.
  • Community Engagement: Enjoys being an active part of the local community through reliable and professional HVAC services.

Frequently Asked Questions

What kind of training and support does One Hour Heating & Air Conditioning provide?
Franchisees benefit from a comprehensive Sure Start program, business coaching, and operational support. The Success Academy offers training for all team roles, and personalized support is provided through a dedicated Franchise Business Consultant.

Do I need an HVAC background to own a One Hour Heating & Air Conditioning franchise?
No prior HVAC experience is needed. Franchisees can focus on business management, while hiring skilled technicians to handle technical work. The extensive training program fills in any knowledge gaps.

How is the territory defined for a One Hour Heating & Air Conditioning franchise?
Territories typically encompass a custom population of approximately 100,000 individuals, excluding students, renters, and military bases. Franchisees are granted exclusive territories to avoid competition within the brand.

Is there a veteran discount?
Yes. One Hour Heating & Air Conditioning offers a 30% discount on the initial franchise fee for honorably discharged veterans through the VetFran program​.

What types of ongoing fees should I expect?
Franchisees pay a Brand Fund Contribution ranging from 1.5% to 4% of gross revenue, depending on annual sales, along with standard royalty fees. Local marketing spending is recommended at 8% to 12% of gross revenue annually.

What marketing support does One Hour Heating & Air Conditioning provide?
Franchisees have access to a full marketing toolbox, personalized support from marketing experts, and a robust online reputation management system. The franchise also offers tools and strategies for effective local marketing.

 

 

Searching for more information? Download the 2024 One Hour Heating & Air Conditioning Franchise Disclosure Document FDD below.

One Hour Heating & Air Conditioning FDD 2024

 

 

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