About Right at Home Franchise

Right at Home was founded in 1995 by Allen Hager in Omaha, Nebraska. Unlike any other home care franchisor, Allen’s background was in hospital administration. He witnessed older patients check out of the hospital, struggle with the recovery process while at home, and then be readmitted to the hospital. Seeing the need, he created a way to provide ongoing assistance for clients who are aging or have disabilities in the comfort of their homes. After spending five years fine-tuning the business model, the Right at Home franchise was born!

WE ARE INNOVATORS IN THE HOME CARE INDUSTRY.

RightTransitionsSM

Right at Home was the first nationwide brand to create a package of services, called RightTransitionsSM, to assist hospitals, as well as other providers, in the reduction of preventable hospital readmissions and associated costs. In a three-year home pilot study in conjunction with Forsyth Hospital in Winston-Salem, NC, with funding from the Duke Endowment, RightTransitionsSM reported:

• 65% reduction in preventable readmissions
• 99% patient satisfaction rate
• $1,000,000 in hospital savings

RightCareSM

RightCareSM is Right at Home’s unique approach to home care. We provide an exceptional customer experience through four distinct principles:

• RightPeopleSM – The personal care of a friend with dedicated local owners and trained, committed, and compassionate caregivers.
• RightServicesSM – The care they need when they need it with a wide range of services and flexible scheduling.
• RightApproachSM – A personalized Care Plan managed by professionals with caregiver matching based on a thorough assessment.
• RightMissionSM – A resolute passion to improve the quality of life for those we serve means peace of mind for our clients and their families.

WE ARE A PROUD FRANCHISE WITH BRAND POWER AND LONGEVITY.

Right at Home is one of the largest and the fastest-growing home care franchise brands. We provide care for tens of thousands of clients every day! Because of our experience and brand power, we have collaborated with several renowned institutions, such as Harvard Medical School, Philips, and the Duke Endowment, to research how our market is changing and explore new ways to innovate our services.

IT’S THE RIGHT TIME TO JOIN THIS RAPIDLY GROWING INDUSTRY.

• Baby Boomers started turning 65 in 2011. Approximately 10,000 Americans turn 65 every day.
• The number of people over age 60 is set to triple to 2 billion by 2050, according to UN estimates.

• On average, aging parents live just over 282 miles away from their nearest child.
• People are living longer with increased life expectancies for both men and women.

• 46% of women over the age of 75 live alone with no spouse or loved one to assist with daily activities.
• Many aging and physically challenged health care recipients prefer to remain in their homes and maintain the highest level of independence possible.

• Patients are being discharged from hospitals at a much quicker rate; the average length of a hospital stay has declined by five days since 1980.
• The Bureau of Labor and Statistics reports that home health care is one of the fastest growing segments within the healthcare industry.
• On average, Baby Boomers have half as many children as their parents did. There are fewer sons and daughters to take care of them as they age.

AS A FRANCHISE OWNER, YOU ARE THE CEO OF YOUR BUSINESS.

Your days will include:

• Being active in local civic and business groups to boost brand awareness and build relationships.
• Recruiting and overseeing your care staff. Your staff members are the ones providing the day-to-day care services for your clients.
• Conducting assessments for new clients and families to determine need for services and creating a customized care plan that matches the family’s needs and budget.
• Meeting with families periodically to ensure services are meeting or exceeding expectations.
• Managing the finances and office administration tasks.
• Going home every night knowing that what you did that day made a positive difference in the lives of people in your community.

As your business grows, so will your staff. Most Franchise Owners scale their office staff to manage the day-to-day operations, allowing them to focus on the strategic priorities.

SUCCESS WITH SIGNIFICANCE®

People become Right At Home Franchise Owners after they’ve found success in their current career but are now looking to apply their skills in a more meaningful way. This is what we call Success with Significance®, and it is the common theme among all of our Franchise Owners.

You don’t need previous business ownership or home care industry experience. With Right at Home, you will leverage your passion for serving others with our highly acclaimed training and support to create a business that makes a remarkable impact on your local community.

Unparalleled Support

Our franchisees come from many walks of life. Some have previous healthcare experience, but the majority do not. Nevertheless, when they made the decision to join the Right at Home family, they instantly received the benefits of a powerful international brand and were backed by first-class training, support and marketing.

You will too!

As a new owner, you become part of a system that has 25 years of brand equity. That means clients, caregivers and referral sources are aware of Right at Home and recognize the company as a quality organization. They trust their senior loved ones and patients to our care and have become loyal advocates.

That’s a great position to be in!

But, before you open your doors, there’s some work to be done. You’ll visit Right at Home’s global headquarters in Omaha, NE to attend our highly-rated training program. This two-week course is designed to familiarize you with all aspects of the business. You’ll hear from experts throughout the organization whose goal is to provide you with a solid foundation so you can hit the ground running when you return home.

Start Off Right Through the RightStart Process

As you can imagine, there are many moving pieces when initially launching your business. Never fear your Engagement Team, which is a team of people, is there to help you navigate you through the tasks to open your office, such as: 

• The RightStart Checklist
• Establishing an Office
• Training
• Hiring Staff
• Implementing Your Marketing Strategy

Past your grand opening, we don’t leave you to go it alone. Your Engagement Team is there to answer questions and help you troubleshoot for the next 6 to 12 months as you become accustomed to running the business and delivering quality care to your clients.

There for You Through it All

Our most successful franchisees are those who continually engage with corporate as well as other franchisees in the system. There are so many opportunities of which to take advantage. Here are just a few:

• Engagement Team
• Peer Groups
• Franchise Advisory Council
• National Accounts
• COO Update
• Annual Convention
• Weekly Update
• The Hub
• RAHU
• Vendor Management
• Capitol Watch
• RightPulse
• Field Visits

Ready to learn more? - Contact Us