About Qualicare® Home Care Agency

At Qualicare, we strive to provide our clients with a better class of home care—and that’s only possible with a better class of home care agency. One that approaches care from a holistic viewpoint. One that puts care in the hands of experienced local experts. One that provides care for not just one person, but for the entire family.

Starting with a single home care agency in North York, Ontario, Qualicare is now one of the most trusted home care brands in North America. We distinguish ourselves by bringing our unique 360° Approach into the homes of Qualicare clients, providing truly comprehensive care to our clients and improving quality of life in whatever way we can.

This unique approach to home care involves creating a custom care plan for every client. Each care plan is led by a Care Expert, who oversees the client’s caregiving services. Each Qualicare home care agency has a local Care Expert, many of whom are Registered Nurses.

Our history

Before Qualicare became a trusted name across North America, and before we opened our first home care agency, our story started somewhere even more important: with family.

Over twenty years ago, Wayne and Andrea Nathanson were caring for Wayne’s father Nardy as he battled Amyotrophic Lateral Sclerosis (ALS). It was during this difficult time they realized the breadth and depth of dedication, the resources and support required to provide the care Nardy needed. His care involved coordinating the efforts of over 40 care and health practitioners from doctors and nurses to pharmacists and physiotherapists.

Fortunately, Andrea’s nurse training, home care expertise and resourcefulness enabled Nardy to get the best care possible. It made the couple realize how they could help other families in similar situations. That’s when they decided to start Qualicare.

Today, Qualicare helps families take care of loved ones all over North America. Their dedicated team of professional caregivers works tirelessly to deliver a standard of home care and quality of life unavailable anywhere else. It’s a wide-ranging, comprehensive service with a simple goal: your peace of mind.

Own a business that’ll make a real difference

Unique 360° Approach

Our non-medical, medical, and concierge services allow our care experts to provide second to none collaboration and advocacy with physicians, hospitals, social and community organizations, as well as any other needed services.

• The 360° Approach, A unique and better way for family home care - Qualicare’s 360° Approach ensures holistic and comprehensive care for every client. Every 360° Care Plan is developed and directed by a local Care Expert, addressing the client’s needs across five areas of care.
• Personal care - Personal Care tasks can include the everyday tasks needed to take care of you and your home. We can provide day-to-day companionship, assistance with bathing, dressing, meal preparation, and a helping hand whenever and wherever one is needed.
• Specialized care - Led by your local Care Expert, specialized care focuses on providing care that meets situational needs. Various illnesses, diseases and injuries may need a different set of care tasks, levels of expertise, or specially trained staff.
• Emotional care - We understand that quality of life goes beyond physical well-being. That’s why our 360° Approach also focuses on bringing joy to our clients in whatever way we can.
• Family care - Our 360° Approach to care planning and caregiving is designed for the whole family. From providing respite care to helping run the household when a crisis happens, we’ll be there.
• Coordinated care - Knowing that you are never alone, and going above and beyond for our clients - this is the essence of Coordinated Care. We are here to support you and your family - from handling everyday logistics to connecting you with a financial planner. From helping you navigate the health system for the best outcome to making sure you have everything you need to get better - we are here for our clients.

Our franchisee’s success continues to grow - 70% of our existing franchisees own more than one territory because they’ve experienced the success of our business model.

Best in class support - Comprehensive training, one-on-one support, and clinical advisors help franchisees in both start-up and growth phases of their business.

Values driven - We were ranked among the best franchise opportunities by Franchise Business Review. Our Core Values were ranked the highest by our franchise partners.

Our core values

Two decades after opening our first home care agency, Qualicare remains committed to our core principles. Today, our approach to delivering care is guided by a set of eight Core Values:

• Client Focused
• Be the Difference
• Better Together
• Deliver Quality with Every Action
• Transparent, Honest & Respectful
• Listen, Learn & Grow
• Beyond the Usual
• Find the Joy

Everything you need to get started and grow your business

• No medical background required - Our system allows for both medical and non-medical backgrounds. It is fueled by people who want to make a real difference.
• Low cost investment - Qualicare offers a very affordable start-up model with high returns on investment.
• Simple process - We’ll guide you step by step in becoming a successful, happy Qualicare franchise partner.
• Ongoing support - Initial training, start-up phase, and growth phase. We have customized support for every stage of your business.

Discovery Process

• Step 1 - Let’s get to know each other. Schedule a 1-1 call to learn more about you, your goals as a business owner and provide you with details to get you started.
• Step 2 - Dive deeper into our business model and support systems. Learn all the intricacies of our transparent contract.
• Step 3 - Meet the team. Spend some time talking to our leadership team and Franchise Owners, who can give you a detailed perspective on their day to day activities, and of course, how much they love helping people in their communities.
• Step 4 - Submit an application to become part of the Qualicare Family!

Still curious about this amazing opportunity? - Contact Us